Freedom to focus
on your CEO tasks
Business Management for
Online Entrepreneurs
Build a scalable backend through our Ops
Director retainer or 30 day ops intensive📊.
Grow Income
Boost Impact
Work Less
Juggling multiple tasks while trying to scale your online service business is overwhelming.
When your backend isn't scalable
or self-managing...
Which leads to you being drained and stuck in your business even though you know it's your purpose. We want better for you. Operations Redefined uses a proven operations process that helps busy online CEOs rebuild a simple, scalable backend that manages itself, for more time and energy back. We can help you too.
How can we help you build a scalable backend?
CEO Removal Strategy
Playing every role outside of CEO isn't sustainable or scalable. One of our first priorities? Create the strategy that will fire you from daily ops forever.
Operating System Installation
More systems and team don't equal more time. We help you streamline by installing ONE custom ops system, that makes more time inevitable.
Simple Strategic Plan Creation
Most plans never get used because they're irrelevant or too complicated. Our signature planning process turns your vision into execution, simply.
Systems & Processes Audit
Tech you're paying for and don't fully use? Processes collecting dust because nobody ever looks at them? Joy-sucking systems you try to avoid? We help you take a look and diagnose the root issues that need fixing.
Custom Workflow & SOP Design
Being scrappy and taking action without strategy works to start, it doesn't work to scale. But neither does slowing down to create SOPs that nobody uses. We design custom solutions that are needed, and therefore get used.
Total Team & Data Management
From team hiring and management, to launch management and ops strategy, we help you lead a lean team using data that keeps your backend going in one focused direction towards your goals.
We get it - it's frustrating to see your business's potential, but feel trapped by tasks that leave no time for scaling or your genius zone.
That's why we don't waste time, by using a proven operations process that was built over a decade of being trusted to lead backend projects with brands such as:
Your Backend Consultation Call
We'll identify your most pressing operational roadblock, and create a custom 3-step plan for how to resolve this without hustle, dropping
quality or compromising your values.
Our services are for businesses that are ready to:
Hit multi-6 figures
$1,667
for 30 days
Strategy Seat is a 30 day 1:1 ops intensive that helps you plug your most urgent leak, and streamline one of your most frustrating systems, to get time back for CEO tasks.
Scale to 7 figures
$5,000
per month
Director on Demand is a monthly Ops Director retainer that helps you build a simple, scalable backend that manages itself – and then operates it for you.
1. Schedule a call
Chose a time slot that works for you from our calendar.
2. Answer a few questions
Take 2 minutes to tell us about your online business and goals.
3. Grow while working less
Get your time back while revenue grows as you and your team are guided through our ops blueprint.
Go from overwhelmed
dreaming to leveraged leading
In order to do that you need to scale without burning out. The problem is, you're juggling too many tasks, leaving little time for the things that move the needle forward, which makes you feel incompetent. We believe scaling a business shouldn't have to mean scaling stress, for any entrepreneur. We understand how frustrating it is to see your business's potential, but feel trapped by tasks that take your time away, which is why we don't waste time by using a proven blueprint developed from over a decade of global ops leadership to help you. Here's how we do it:
The Scalability Blueprint 📊
1. Plan
Refine your big business vision, create the strategy to fire you from every role (apart from CEO), and layout a simple 90 day execution plan that will actually get used.
2. Audit
Identify the sabotaging workflows in your team, marketing and operations to make sure your business is delivering value to customers in the leanest way possible.
3. Simplify to Scale
Replace all your mismatched systems, processes, and time sucking to-do lists with one custom operating system that will systematize your scale.
So, schedule a call
And in the meantime, subscribe to Simple Scaling Sundays. So you can stop playing Tech VA, Project Manager, and team delegator all at once, and instead reclaim your role as CEO with a simple, scalable backend that saves you time and makes you money.
Gloria
Tshikaya, PMP
Your Ops Director & Guide
Gloria fell into lead project management and business operations roles over a decade ago for both small and large businesses offline and online. She holds a Bachelor of Science in International Business and a PMP with the Project Management Institute. Leveraging her knowledge and experience, she's scaled business backends from 0 to 8 figures, and now guides busy entrepreneurs to build scalable backends using The Scalability Blueprint, which is the proven process underpinning Operations Redefined.
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